Voted #1 Property Management System

Mews reviews, ratings and awards

Mews is transforming hospitality. Voted #1 PMS by HotelTechReport for 2024 and 2025, we’ve earned almost 4,500 reviews across trusted sites, with an average rating of 4.6/5 stars. So, don’t just take our word for it. Hear from the hoteliers who choose Mews. 

Mews reviews

An average of 4.6+ stars

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Capterra 4.6/5

HotelTechReport logo

HotelTechReport 4.6/5

Featured Customers logo

Featured customers 4.8/5

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G2 4.5/5

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GetApp 4.6/5

1/4

“As a smaller hotel, we really have the chance to connect with our guests on a deeper level. Mews helps us build those relationships by seamlessly working in the background so that our hospitality can take the stage.”  

The chloe

The Chloe
Johnny Noonan, Managing Director

“I quickly saw the potential in Mews as the fastest-developing PMS on the market. Mews is setting a new bar for outstanding hospitality technology.” 

Meiser Hotels uses Mews to power and innovate their 6th-generation business Website body Image 4 1076 x 1352-50

Meiser Hotels
Marlon Meiser, CTO

“After a thorough review of PMS software, we found that Mews most adequately addressed the complex needs of the long-stay hotels. The creative and flexible solutions were unlike anything else we had seen and perfectly aligned with our ambitious goals.” 

Roost Apartment Hotel

ROOST Hotel
Jack McCabe, VP of Strategy

“We noticed after switching to Mews, it was way easier to onboard new people because it was just intuitive to learn the system.” 

Tini Diekmann, Deputy Hotel Manager,
Hotel Oderberger 

"For me, success is investing in your people, making sure they’re trained to a very high spec. Mews University gives us that platform to make sure that all our staff are trained to a very high level of understanding to then be able to confidently deal with our daily processes.”

Kash Jagda, Operations Manager,
Bush Farnham

“We did a very comprehensive review of all the options out there, and Mews stood out very clearly – being cloud-native, with lots of APIs, a big marketplace with lots of integrations and supported by a very strong team.”  

Eirik Bogsnes, Executive Vice President,
Strawberry 

"We had software to make payments; we had software for organizing events; we had software for making keys; there were just a lot of standalone systems. Mews helped us to integrate all the systems, making the life of our receptionist way easier.” 

Damien Janssens, General Manager,  
Mercure Roeselare 

“If you’re not happy with where you’re at with your technology or your PMS today, you don’t really go wrong if you choose Mews.”

strawberry 1

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FAQs

What is Mews?

Mews is the award-winning, cloud-native property management system to take your hotel operations into the new era of hospitality. With an intuitive, easy-to-learn interface powered by innovative technology, Mews helps streamline daily operations, automate manual work, personalize guest experiences and drive your property’s revenue growth.

Where can I find more reviews of Mews?

The best way to see whether Mews is for you is to hear from the innovative hoteliers who use it. Explore hundreds of our own customer stories, or check out Mews on trusted review sites like , , , , and – where we consistently maintain a 4.6+ rating.

What features does Mews PMS offer?

Mews is more than just a PMS. Imagine a PMS, POS, RMS, Payments and Events in one seamless platform to help you effortlessly scale. From an easy-to-use booking engine that drives direct bookings to online check-in, check-out, automated payments, AI-powered revenue management, intelligent reporting and Open APIs – Mews gives you everything you need to get more out of your hotel, with less of the manual work. 

Is Mews PMS cloud-based?

Yes. Mews was built in the cloud from day one, unlike many of the legacy systems still in use today. This means you can access Mews from anywhere, with just your device and an internet connection. That means fully remote access for you and your staff, fast software updates, real-time data syncing, boosted uptime and top-tier security.

What integrations does Mews support?

Mews offers a huge marketplace of hospitality apps, with 1,000+ best-in-class integrations – and no connection fees. From accounting to distribution and everything in between, simply ‘plug in and play’ with many of your favorite tools, while also exploring new ones with low risk to your business.

What types of properties can use Mews?

In short: just about any type of property. Mews is built to be fully flexible and borderless, seamlessly adapting to power hotels of all sizes and segments around the world. Whether you run a staff-less self-serve hotel, a multi-property chain portfolio, or long-stay accommodation that requires varying lengths of stays and services, our property management system works around you.

What kind of customer support does Mews offer?

Great support comes as standard with Mews. Every customer gets expert assistance, including email and chatbot support for everyday queries and critical phone support when it matters most. Need faster responses? Our premium support plan gives you 24/7 live chat with Mews experts, so help is always just a click away. You can compare plans here.

How much does Mews cost?

Every hotel is different, so our pricing plans are built to match. Whether you're an independent hotel looking for essential PMS features or a hotel group managing multiple properties, you’ll find a plan that works for you. Plus, you can customize your setup with add-ons like RMS, POS and Bookable Services as you grow – all seamlessly embedded into the Mews ecosystem.

Does Mews offer training?

Yes. We want you to feel confident using Mews from day one. You'll get a dedicated customer success manager for continuous support, whether you've been using Mews for 10 days or 10 years. You’ll also have access to Mews University, empowering staff at any experience level to learn the system on their schedule, anytime, anywhere. From live courses to interactive walk-throughs and hands-on practice, we offer a mix of learning styles for every role.